Courtesy, lovely head massage during shampoo and checking that I was comfortable. Marie took the time to ensure she fully understood what I wanted. The result was that I am so pleased with my hair that I will more than likely go back to have my next cut. I usually have it done at work for $1 so that should tell you how pleased I am. All the staff were very pleasant and friendly.
Very good service, didn't have to wait long to be seen, stylist used reference photos to get a more accurate representation of what I wanted, have not had this happen before.
Will definitely be back in a few months.
I just wanted to let you know know I had a great time at your Joondalup store. Went in there with a 4 year old boy not wanting a haircut and then she put Peppa Pig DVD on for him.
What a fantastic idea. He sat still the whole time this is great for kids, takes that fear out of sitting in the chair :)
Comments: I usually go to Whitfords JUSTCUTS to have "The works" but when my car is being serviced I go to Joondalup, which is what I did today.
I was feeling rather down because I had had friends say how tired I looked and my Mother, aged 93, had told me my hair looked awful tied up.
When asked what I wanted I asked for a shampoo and then asked for advice. Kym was amazing. She gave me choices but I asked her to use her expertise to style my hair for my face and hair, which she did.
I feel a new woman. I don't feel like the 66 years I am. She even told me that my hair was a nice colour (I use your products) and she explained and showed me how to care for the hairstyle she had given me. Thank you so much for having Kym. She is a lovely caring lady and an excellent stylist.
I would just like to say that the service there is fantastic and the fact that the stylist that I had just kept asking questions to help me find the perfect style that I wanted and she got it spot on. It really is the best place to get your hair cut and styled as the service and pricing with just cuts is fantastic and a great energy.
I have been to a few hair dressers over the past year and these guys are by far the greatest, everyone are always smiling no matter what mood that they woke up in and what kind of day that they have had. They put a smile on my face when I go in there. A definite thumbs up for the Joondalup Salon for anyone who is going to do a dramatic change to their hair.
Thank you all
I visited the Joondalup store today and Chatu made me feel a million dollars. I have thick unruly hair and she worked her magic. I will definitely ask Chatu to do my hair again. Thank you for fantastic service.
I have been having my haircut for over a year now by Francine and I can honestly say she is the best I have ever had. She is also so kind and friendly and I always look forward to going there.
I also find the staff there very good, efficient and friendly.
Yesterday I went to your Joondalup salon because my car was in at the RAC being repaired. I have been to this salon previously when my car was being serviced.
I was sitting outside waiting for the salon to open and along came happy, smiling Kym and she remembered me.
I was first in and she politely asked me what I wanted. I like "the works" but I also asked her to do something to suit my face and I left feeling GREAT, which is what happened the last time!
You have an amasing hair stylist there. Kym is remarkable. Even though the two of your hairdressers were busy with clients they both attended to people walking in to make appointments. Each client had been before so you obviously have two great ladies working for you.
Today my hair still looks GREAT after my style cut which is another confirmation of Kym's expertise. Just terrific!
Walked in and was attended to straight away.
I haven't been to a hair dresser for several years opting to do it myself but the experience has changed my mind for good.
Thanks to Kym for her professionalism and I will definitely be back in about six weeks time.