I had a haircut at another hairdressers after reopening - it was terrible. I waited a couple of weeks and for the first time visited Just Cuts - Samira was the hairdresser - Samira not only gave me a superb cut she also recommended some of the products which I bought and absolutely love. Thanks Samira for styling my short-hair - so very happy ?? Just Cuts at Knox is my new hairdresser - thanks again ??
Once again the lovely Samira did a brilliant job - love your work - always fantastic cut/style.
I walked in with no appointment. Samira asked me to take a seat and I waited may be one minute! Very friendly, great hair cut and offered advice (my hair is dry from too many foils). Politely and kindly given. I am going to call next time, to make sure she is working, before I just turn up.
Thank you Theary for a smooth and spot on hair cut experience, you were able to interpret my intention without exaggeration and had well demonstrated a professional cut. This is 2nd week after the cut and my hair has been looking fabulous. I hope to be able to have you cut my hair again in the future! Thank you
Thank you very much Michelle.
The best hair cut I have ever had.
So gentle and lovely lady
Samira turned my longer than shoulder length hair into a pixie cut. I’ve had a pixie cut in the past and this one is definitely better. It looks amazing and I’m very happy.
Samira is a beautiful young woman who is a wonderful stylist but most of all she has a positive and friendly approach to me and her other customers. I would recommend her to anyone.
I have recently moved to Warrnambool but will return to have my hair cut by Samira whenever possible when I visit Melbourne. Well done Samira. Many thanks for your care and good advice over the years. Lorrie S.
Recently had an excellent experience at JustCuts in Knox. Samira did a great job listening to my needs and communicating throughout the haircut to ensure that they were met. Will definitely be going back!
Great customer service, happy with my haircut, will come back again. 5/5 stars
Samira at Knox always delivers the perfect fade cut with a smile
Justin did an outstanding job today on my hair. Not only is he a great hairdresser but he has a great personality . He is a credit to your company . I’m very pleased with the service he gave .
I was served by Samira at your Knox store, words can’t describe how happy I was after my hair cut and how happy I still am. She was amazing! With product knowledge and outstanding customer service. she was constantly asking if I was happy with what she was doing to my hair, she suggested hair care products to me that would help with my hair. I just couldn’t fault her on anything. I didn’t feel rushed or unwanted I felt so comfortable and welcome in the store. I would really like Samira to know how satisfied I was with her service, thank you!
I really wanted to Thank the stylist again for doing a great job on my young sons hair today, despite him becoming so upset and wriggly about having his hair cut. It was only his second time and his not quite 2 years old.
She was patient with us and somehow managed to make him look adorable with his new haircut although I don’t know how you did it as he moved so much.
I am very pleased with your efforts.
I had my first hair cut at the Knox Westfield salon today and right from the start l was impressed. I was greeted by the lovely Samira who gave me a warm smile upon entering the salon, which was bright & clean & fresh. After listening to what l wanted, Samira gave me the best haircut & service and all for $40 which included a wash, head massage, cut & blow dry. Thank you so much Samira and as l said when l was leaving that you had restored my faith in hairdressers. Samira listened to what l wanted, then repeated it back to me to make sure l was happy before she started. Every step along the way Samira advised me what she was doing which made me feel comfortable and confident in her ability. And the head massage was fabulous, so relaxing. Yes Samira recommended some products to help restore my hair which had been damaged by years of dyeing, and which l happily purchased, but at no time did l feel any pressure to buy the products. Samira is passionate about her job and is an absolute credit to Just Cuts. Who knew a stylist didn’t have to cost a fortune to give first class service. I will definitely be having my hair done there from now on. Thank you.
Tammy did a fantastic job. I absolutely love the hair style she gave me. She was chirpy and chatty. Overall it was a great experience and I would highly recommend her services.
Samira is such a talented, educated hairdresser. She cut my long, thick curly hair so beautifully. She also taught me how to look after my hair, and she was a pleasure to chat to. I will definitely be back.
Samira gives excellent customer service. When I arrived she came straight over to me and helped me put myself in the queue. There were people waiting but she found me a seat. Samira is an excellent hair stylist. She makes me look so good!!! I love to come back for to justcuts Knox to have my hair cut by Samira!!! Thank you Samira.
Very good haircut and customer service/hair advice. Thanks William
Just a short word of praise for Samira who is an excellent hairdresser. It's always a relief when I have her as I know she will do a very good job. A lovely and professional lady who takes good care of her clients. I would recommend her services very highly.
I walked in to the Salon expecting below average customer service : Samira was warm and welcoming she set me up in the chair ready for my haircut and dare i say 30-45 minutes later she had cut it just the way i like it she is very precise and careful when i thought it was over she consulted me and recommended products to help with dry scalp all in all was a pleasure to meet her , great customer service skills and beyond lovely attitude she went above and beyond for me and i really appreciate will come again next time much love to Samira and the just cuts team at Westfield Knox highly recommend!
Best stylist by far, many thanks!
Just wanted to let you know that was best haircut I've ever had. I hadn't been to Just Cuts before and didn't know what to expect. She gave great advice re style and gave me a fantastic haircut which has boosted my confidence and was complimented by everyone. I was desperate for a change and she knew exactly the kind of cut would suit me. Gave me tips on my hair care and she was so lovely and genuine. She is a credit to your business and I will be coming back and recommending her to everyone. Couldn't be happier.
Thankyou so much.
Best haircut ever. She is a true talent and is a credit to your company.
The friendly service was fantastic, and you wouldn't believe the complimentary comments! (I didn't. I figured that I was too old for all that stuff.) Thanks heaps, ladies.
Karen always does an excellent job and is very friendly and helpful.
Samira welcomed me with a smile, eye contact and listened to what I wanted. I not only received a great cut but bought products as recommended by Samira. She was fantastic.
William & Karen are both first class in customer service. Our kids only want to go to just cuts & have their hair cut by William or Karen. They are a credit to themselves & should be proud of their excellent work
Samira at Knox City was fantastic. Very friendly and took time cutting my hair to make sure it was exactly how I wanted it. Knowledge about the products and just overall lovely.
Samira was fabulous. Such a lovely person and the cut she did was amazing. I had such a horrible day and she made me leave with a smile. Great advice also. I will definitely be back to see her!!!
Thanks Theary for another great hair cut and your personal attention to detail.
Thanks for an attentive and friendly service. Hardly any wait time and greeted nicely.
Very professional and I am extremely pleased with my cut
She was very kind and listened to what I wanted, while still offering some suggestion and making nice conversation. I'm ecstatic with the quality of the haircut that I received and I feel like it was money well spent. I'm really happy with my Just Cuts experience.
Probably the best hair salon at Knox, especially for men. The stylists take their time and always finish with a result that's better than expected. It's a bit more expensive than the others at Knox (probs like 5 bucks more), but it's worth it. (google review)
Very happy with haircut!
Great service, as always!
An excellent professional stylist who listens to my request and has helped with problems I was having with my hair.
Thank you for the opportunity to comment and to congratulate her.
We went to your Knox Westfield store and saw William for the first time. We were abit nervous as Callum (12) is very particular. William saw the picture Cal had and did an amazing cut! Its hard to find a stylist that truely knows how to cut hair. Would highly recommend him, great service at this store, we received a loyalty card, and voucher for a discount on our next cut. Pricing is affordable and we will definately be back. Thank you William.
Excellent haircut very happy. Never been before
Excellent friendly ,great cutter,will be returning
Exceptional service from the second I walked in the door to the moment I left. Karen is a credit to the brand. Her customer service skills, and pleasant demeanor were a welcome change from my recent experiences elsewhere. The hair cut was amazing, and she paid particular attention to what I was requesting, taking the time to refine the cut, bit by bit, until we had it just right. I will definitely be coming back, and will endeavor to have Karen do my hair from now on. Great work Just Cuts Knox City!
Hi I'm writing because I have been going to get a blow wave very often. And the service is great, I haven't had to wait for long and Karen the lady who is been doing my hair has done every time a outstanding job, my hairs is perfectly washed, the massage is amazing and the blow wave it's just perfect. I'm very happy!
My sincere gratitude to Francine for a wonderful haircut. I am very happy with the results and i will be returning for sure!
Hello, I just wanted to send a msg in regards to my WOW experience in your store at Knox shopping centre.
I had my hair cut short! Never been short before! from a new staff member Elise, it was only her second shift I later on found out.
She was so unbelievably fantastic, from advice, to being so caring, she made me feel comfortable and at ease. (I have severe anxiety)
I have had a weight loss surgery and alot of my hair had fallen out due to it. I never go to the hairdressers due to money, life and to be honest not having one that I trusted and believed wanted to help me.
Elise made me feel so beautiful and I actually went to the bathroom afterwards and cried because I was so overwhelmed with how much better I felt in myself.
It is people like her that make a difference in this life we live. People like her that are a fantastic asset to your company. I will now be a life long customer with your company and I will be seeing Elise every 6 wks for trims etc.
I work in retail myself and will be premoting my customers if they ever need help in the hair side to go to you guys 100%
Thank you so much, words cannot describe how much of a difference this chick has made to my life.
She needs like a million gold scissor pins, because that girl is gold.
Sincerely Madison Greenland.
My son Kye (6) had his hair cut today. He had in mind exactly what he wanted. The lovely lady Apexa was fantastic, she got him an iPad to watch while she cut his hair and asked him exactly what he wanted. The service we recieved was 10/10. She is definatley a team member to keep.
Thanks again. We will be back
Samira is friendly, polite and excellent hairdresser! I'm so happy every time she cuts my hair. I feel confident that I'm in good and professional hands. Great style and easy to look after. Highly recommended! Thank you Samira! I'll be back!
Exactly perfect cutting within 15 min. Awesome
My daughter and I are absolutely thrilled with the results and the service was outstanding. Great advice and excellent customer service. We will definitely be back and will encourage our family and friends to visit this salon. Fantastic!
Thank you for taking the time to look at my 13 yo son's head properly and proposing a style that we all agreed would be fabulous. You were absolutely right and he now looks AWESOME! Thank you also for very patiently explaining your vision to someone who doesn't speak Hairdresser. Very happy that we trusted your expert opinion :)
Love & Abundance
I have had a lovely experience at the Knox salon today with Just Cuts. I waited only 5 minutes to be served and the staff there were happy, friendly and obviously love what they do!
Karen was my stylist today and she was just fabulous! Karen greeted me with a smile and professionalism. She gave my hair a lovely wash and explained all the processes as well as what products she was using on my hair and what they do. I ended up purchasing these products as I liked the way my hair felt and trusted Karen's opinion as she was very informative.
Karen cut my hair to exactly how I described my ideal cut. She respected what I wanted and I love the way it turned out!
Karen was really friendly and made me feel very relaxed. I really enjoyed my salon experience today and I will defiantly be bringing my daughter and I back there to get our hair cut from Karen.
Could not speak highly enough of my experience today and the way my hair looks and feels. Thank you Karen and Just Cuts!
Soooo impressed with both these ladies! Both of my children came away and said best haircuts ever... they were awesome thank you so much
Just want to say a huge thank you to Penelope for fixing my hair after I was left completely devastated from a disastrous experience I had at another salon.
Penelope was amazing. And so caring! She did a wonderful job!
Thank you so so much
I would like to share an extremely positive experience I had on Friday night at the Knox store. It had been a really difficult day for me for personal reasons and I did not want to be at a shopping centre or getting a haircut. Nerida treated me with such a welcoming smile and genuine interest that my icy exterior melted the second I walked in. I was humbled by her kindness and she listened intently while styling expertly. It was such an exceptional experience that it completely changed how I felt that day and I immediately told my friends about it. I usually think of haircuts with a sense of dread but I will now be looking forward to the next one. Thank you Nerida for making me feel special, and not like just another customer.
I was so happy with the result that Sara gave me. I don't live near Knox, I live in Corowa NSW, only down that way when I visit my daughter, but will certainly try to time future visits when I need my hair cut and hope that Sara will be free, though I'm sure all the stylists would do a very good job. Service was great too.
About a month ago my sister came in for a hair cut and I had my daughter with me who is almost 2. I had the fun of occupying her while we waited! We had also brought her a little hair dresser kit that day & while your staff were cutting my sisters hair she was more then happy to also let my daughter play along! ( with her equipment) ?? She was absolutely fantastic with her & not at all fussed it added an extra 10 minutes onto the job whilst it wasn't busy!!
Just thought I'd give some feedback on how great it is to have such patient and friendly staff!
Well done just cuts Knox!!
Tracy cut my hair today and she was fantastic! A confident, professional stylist who knew what she was doing. The overall service was very friendly, too. Thanks, JustCuts!
First time Great hair cut nice girls very friendly see you next time. Also great pricing for seniors.
Dealt with the situation very well of a 16 year old girl getting her hair cut for the first time in 3 years.
I would like to thank Nerida at Justcuts, Knox.
I always like to ask for Nerida for a trim, as I just love the way she cuts my hair.
She is always very pleasant to talk to, and very friendly, which makes a trim more enjoyable.
Please congratulate her for a job well done.
I would certainly recommend her to my friends for a trim, it is certainly a big WOW Factor from me.
Customer Service was second to none, value for money was great and will be returning to store - excellent
Hi, I would just like to say that I was very happy with the fringe cut I got from Penelope at your Knox store. For once, I got a hairdresser who was happy to cut my fringe dry to ensure they got the right length because on too many occasions, my fringe has been cut too short which is very disapppointing and frustrating! So thank you Penelope for cutting it right and I appreciated that you didn't try to rush the job :)
We have had two horror haircuts in a row so we went to justcuts for the first time. I was very impressed with Penelope's ability to stop and listen before she started cutting. Therefore making the outcome just what we wanted. So many hairdressers could learn from her, it doesn't matter how good your cutting skills are if you don't listen to what your client wants. Thankfully Penelope has both. We will be back
I wanted to commend "Kristy R" of justcuts Knox for a complete WOW haircut. She was kind, friendly, welcoming and happy to take criticism and feedback to get my style just how I liked it. Because of this hairdresser alone I will he coming back again and again.
Thank you for an amazing haircut :)
Thank you for making my baby's first haircut a lovely experience, rather than the disaster I was expecting!!!
Steven is fantastic! A fabulous hair stylist who takes the time to make sure my 5yo son is comfortable and happy, and looking rather suave by the end :)
Thank you Steven, you have some loyal customers here :)
Jodie & Max :)
Hello! I have just started using your salons and I'm so in love. My most recent cut was by Penelope at Knox, she took the time to hear what I wanted and taught me how to style it with the "firm clay" product. I was so impressed and happy with her work. High five to the Just Cuts team!
I have been getting my hair trimmed at Just Cuts for some time now and I would like to let you know how lovely the girls are there. Always friendly, smiling, polite and courteous and best of all, they give a wonderful hair cut that keeps it shape well until the next trim.
I am always happy with my haircut. She listens to what I want and does a great job. I feel the salon offers good customer service in a friendly invironment, with competitive prices too. I recommend this salon to all my family and friends.
She has done an amazing job. Everyone has been saying that they love my hair!
Today again I asked for Nerida to cut my hair.
I will try and ask for Nerida each time I visit Just Cuts Knox City as I could not be happier with the cut and she is always so very pleasant to talk to.
Please compliment Nerida for a job well done.
A very happy customer.
Last weekend I decided spontaneously to get about 10cm cut off my precious hair and go to a fresh bob for summer. Needless to say I was nervous but the staff I saw at Just Cuts really listened through what I wanted and clarified along the way to make sure I was happy. The result is an amazing new hair cut for a price I can't believe. I'm telling everyone it only cost me $29.95 and they're blown away, because it's so professionally done! But really the communication too puts the service I got above and beyond the three other hairdressers I've been to in the last few months.
I'd love to give this comment publicly on Facebook unfortunately I don't use that social media, but please pass on a huge show of gratitude to the Knox team.
I also love your Justice products - smooth groomer is the one I have and I brag about it too. I'm converted completely!
Thank you :)
(Happy for you to share this on your social media if you wish, you deserve people knowing how great you are!)
Hello, I was so happy to recognise Steven at Just Cuts Knox while Friday night shopping last night. He has cut my hair a few times at the Pines Just Cuts and I have always been happy with the quality of the cut and his helpful manner. And he was able to cut my hair last night at Knox again. Great to know you have good people working in two stores! Thanks so much, Jackie
"My 17 year old son had tried your store and recommended it to me.
I was extremely pleased at the standard of the store and the consultants level of service.
Firstly the initial request and the offer to call me when I was able to be attended to.
Then the consultant politely introduced herself.
The standard of the store is impressive, to see that the floor is sweep after each cut and the consultant cleaned her scissors.
Whilst your price is a few dollars more than other places the standard of service is well worth the difference.
I will be trying your service again, if it continues like my first visit, I don't see myself changing again for a while.
Just for your info I am a customer service professional for a major builder and appreciate what it takes to maintain this level of service."
Hi, I just wanted to say how much I appreciate the kindness, professionalism and the great cuts that these two ladies gave my three boys on Monday the 9th March. We called in late in the day with three very disheveled boys in desperate need of a hair cut. The ladies did not blink, sent me away and texted me when ready. On our return they got straight to work, speaking to my children respectfully about their hair and what they would like done whilst also taking into account feedback from me. The kids walked out feeling like new and I was so appreciative of the way in which we had all been so well treated. We will go back for sure and that is saying something as we live two hours drive away!!
Exactly what she asked for, knowledgeable, friendly, fantastic service and she will definitely come back again. Has received compliments about he hair just walking down the street.